Our Corporate Mission »
Our goal is to make significant contributions to improving our clients' business performance
through our unique combination of commitment, talent, adaptive service models,
innovative resources and recruitment expertise. We provide tailored human capital
solutions that truly deliver on our clients' most critical recruitment challenges.
A Message from our CEO »
Whether your organization is a Fortune 500 mainstay or a start-up, you can profit from our guiding principle at CTR: Business relationships are for the long-term. Since our founding in 1987, we have established CTR as a premier provider of recruitment services across a broad spectrum of industry sectors.
From our specialty in Trades and Marine to Medical, Energy, Government, and Professional, to our expertise in dynamic Technical Service staffing, CTR employs a consistent strategy. We start by listening to each client as a total business. We then work with you to develop a plan that incorporates your vision for the future while meeting your firm's immediate recruiting challenges. With state-of-the-art technological know-how, a resource network and experience extending over two decades, CTR will assess your firm's needs and deliver solutions tailor-made to your goals.
Company-by-company, job-by-job, year-by-year, CTR has built relationships with clients who will attest to our adaptability, our focus on individual needs, careful execution, and commitment to each firm's lasting success. Whether you require basic staffing or are searching for top executive talent, CTR offers you the opportunity to partner with a team that will find the solution—quickly, creatively, and for the long-term.
I invite you to peruse our website to learn more about CTR, to discover companies who have worked with us for many years, and to see those who have recently taken advantage of our expertise. If you have any questions, please feel free to contact me directly at any time.
Arn Boyd, Founder and CEO
Strategic Search Solutions »
The right people are the modern organization's greatest competitive advantage. Those organizations that excel in today's complex and dynamic marketplace, do so through the achievements of the exceptional talent they attract and retain. Herein, business performance and talent acquisition are intrinsically tied.
We believe that our core business is not "staffing," but rather the increased performance of our client's operations. Our project teams combine the knowledge, talent and resources necessary to ensure the performance this success requires. At CTR we do not make empty promises, we merely ask for the opportunity to demonstrate our capabilities and the value we provide.
Our team utilizes an adaptive service model which affords full-service and turnkey recruitment solutions. We tailor our approach in order to fully address our client's needs across all stages of the recruitment process and spanning a diverse array of business units. We deliver the recruitment tools, insight and support needed to improve business performance, acquire a competitive advantage and ensure long-term sustainable growth. Whether you are seeking temporary help, skilled contractors, technical consultants, direct-hire professionals or top-performing executives, our firm possesses the network and expertise to assist you.
Please review the CTR Strategic Search Solutions Model for an overview of our service model and feel free to contact us for further information.
Who We Are »
Since our founding in 1987, the CTR Group has become a premier provider of effective recruitment solutions tailored to address the unique challenges of our client partners. We deliver a broad range of capabilities while retaining niche expertise and proficiency within the private and federal industry sectors we support. Our firm is committed to fostering long-term partnerships with our clients through unparalleled service. We constantly deliver innovative solutions and performance that will ensure our clients' continued success.
The CTR Group is comprised of six primary business units, serving clients both domestically and internationally. For additional information about each of these units, please visit their respective web pages using the links located on the menu below.
Business Principals »
Arn Boyd, CEO
Over 25 years ago, responding to needs he perceived in the local market, Arn launched Contract Technical Resources (now known as CTR Group). Headquartered in Newport News, Virginia, CTR Group was founded as a regional/super-regional staffing provider of primarily "blue-collar" workers to area governmental agencies and private defense contractors. Within the first several years, CTR quickly expanded into additional markets supplying "white-collar" and technical professionals to similarly situated employers. Further, the firm grew out of the Virginia region, as a result of supporting government and shipbuilding facilities across the nation as clients extended their operations into new geographic markets.
What began as a small business, run by a few key personnel and focused on local needs, has today become a premier provider of human resources solutions serving a global client base and grossing roughly $30 million annually. Arn remains directly involved in the company's management and his dedication to long-term client relationships is a governing principle for all CTR personnel. It is a particular source of pride that CTR Group continues to serve Arn's very first clients.
Eric Dignan, President
Since CTR's founding, Eric has honed his staffing industry skills in accounting, business development, account management, technical and trades recruiting, and operations management. Beginning with CTR while working his way through college, he today serves as CTR's corporate President. He knows that success is not just about a "placement," but rather about finding the right person and the right corporate fit. In fact, his success has been achieved by first ensuring each customer's unique staffing needs are met and then exceeding expectations with exemplary service.
Contact Us »
11843-C Canon Blvd.
Newport News, VA 23606
(800) 945-9095 toll free
(866) 597-0055 fax
PO Box 12177
Newport News VA 23612-2177
Frequently Asked Questions »
What is the Talent Showcase?
Since our founding in 1987, CTR Group has grown to become a trusted advisor and an integral business partner to the federal and private employers we represent. Our established relationships include Small-to-Midsize Enterprises and Fortune 500 firms that are recognized leaders in their industry, both domestically and abroad. We take great care to ensure that we know the corporate culture of our client partners' organizations and are deeply committed to the consistent delivery of top-performing personnel and executives to their operations.
With this in mind, over the coming months our firm will be developing a Talent Showcase portion of our site to increase the exposure of best-in-class candidates and provide another value-added service to our clientele. Those candidates solicited to participate in this program will have a confidential professional profile added to our site in order to generate increased exposure to world-class employers and increase the growth opportunities available to these candidates. The bottom line is that CTR realizes that today's candidates face significant environmental challenges and one of the toughest job markets in recent history. For those exceptional and experienced candidates that meet stringent criteria, we would like to offer you the increased publicity you deserve.
As this project advances, CTR will be supplying additional information on this program, as well as the criterion for selection. For this reason, we recommend that you check back frequently to receive the most recent updates.
We are excited to be able to review your background and look forward to connecting with you soon!
What differentiates the CTR Group from our competition?
The CTR Group commitment is to provide solutions for companies facing today's challenges of cost effectively managing a workforce while maintaining a high level of productivity. We conduct business with the highest standards of integrity, resulting in "clients for life." We have had many of our clients since the 1980's. Because of this, our motto is "Known by the Companies We Keep." By tailoring our programs to meet the individual staffing needs of each client company, and by helping our valued associates achieve their career objectives, we nurture long-term partnerships. Simply put, we have built these relationships with decades of human resource experience and quality service. The CTR Group's employees average seven years service—a statistic almost unheard of in the staffing industry and one about which we are very proud. Our distinguished administrative staff and exceptionally qualified recruiters—strategically located throughout the United States—are the secret to our successful business relationships.
How many years has the CTR Group been in business?
Our CEO, Arnold Boyd, founded The CTR Group in 1987. We have been in the same Newport News, Virginia location for over two decades.
How much does your service cost?
Very competitive pricing, not just in comparison to the placement market, but also with most employers' traditional hiring methods is a hallmark of the CTR group. We want to be a strategic recruiting mechanism and a cost-effective one for you. Exact prices are just a phone call away. Giving attention to your unique requirements, your Professional Recruiter can design the best solution for your consideration. We offer preferential pricing programs for exclusive recruiting arrangements and large numbers of job orders placed at the same time. We are always open to discussing ways we can drive down your cost-per-hire.
How does using your service save me money?
Many hiring costs, such as advertising, recruiting, screening, fringe benefits, unemployment insurance, and workers' compensation are eliminated or substantially reduced by working with the CTR Group. Start-ups and companies without HR professionals risk the potential for significant EEOC related fines, tax penalties, and litigation in the absence of an expertly managed hiring process. With so much riding on it, the aid of an outstanding staffing partner like the CTR Group can be the best insurance your business ever obtains.
In what disciplines does the CTR Group specialize?
Our full-service capabilities encompass many fields and industries: Clerical and Administrative, IT Staffing, Technical Staffing, Accounting and Finance Staffing, Medical and Dental Staffing, all facets of Professional Staffing, including sales engineers, CEO's, plus many other professionals in a variety of industries. Our typical professional placement job order is for mid-level to senior-level positions. As well, we often search out professionals for executive management teams and recruit players for individual contributor roles too.
I know I need help, but we're a smaller firm and I've never been an employer before. How much will I have to pay somebody to do X?
Factors such as location, the scarcity of the needed skill, the work environment, and advancement potential are among the considerations that determine compensation. As a staffing professional with many years experience, your Professional Recruiter is a valuable advisor. Locate our Professional Recruiter nearest you, or call 1 (800) 945-9095. Once you have described your specific needs, he/she will be able to give you a very good idea of what you may expect to pay for a given position or skill in your locale.
I just need somebody for a few weeks. Can you help me?
Absolutely. The CTR group can help you with all of your temporary staffing needs. You can count on us to respond quickly and provide temporary help for as long as you need it.
What benefits are available for your temporary employees?
Our associates enjoy group health, accident, and life insurance plans, a pre-tax cafeteria spending plan, 401(k) retirement accounts, and paid vacation after industry-standard eligibility waiting periods. These benefits helps us develop and maintain a stronger relationship with our associates, reduce turnover, and improve quality.
What is CTR group's procedure when a temporary associate does not work out?
Our Professional Recruiters contact supervisors to make sure that an associate's work performance is satisfactory. When an employer notifies us of unsatisfactory performance during the first day of assignment, we do not charge for that day. Thereafter, if a temporary associate proves unsatisfactory for any reason, we will replace the employee. We will also discuss appropriate credit whenever an associate's work is unacceptable according to your performance standards.
I want to hire somebody for this position rather than using a temporary. Can you help me with that?
As your complete, full-service staffing partner, the CTR Group can help with all your employment needs, including Full-time Placements. Please see our warranties for full-time placements for assurance that hiring through CTR is the way to go.
What is the CTR Group new-hire procedure and how do you screen candidates?
All candidates must undergo intensive pre-employment screening and evaluation, including a match with your job order and the candidate's short and long-term career objectives. Candidates must meet quality standards for their disciplines. Reference checks ensure quality in every placement. In addition, optional background investigations and drug screening are available.
I think I would feel more comfortable hiring a woman (or a man, or somebody of a certain age, or particular ethnic background). Will you search for somebody matching those criteria?
The CTR Group is an equal opportunity employer; we cannot exclude anyone from consideration based upon gender, age, ethnicity, or any legally protected status.
Tell me more about your background checks. What is involved in that?
CTR Group has strategic relationships with several organizations offering criminal background checks, social security checks, and DMV verifications, for a small additional fee. A variety of drug screening tests are also available.
Do I have to pay your fee in one lump sum payment?
That is the normal procedure; however, payment options may be available to your company.
I need to make every dollar count, and I'm not sure I can afford your service. Why should I pay you a fee?
More then ever, when cost is a consideration, you can't afford not to entrust your search to a competent staffing professional. CTR has an established network of candidate referral sources and proprietary recruiting methods to find the right candidates. We reduce the risk of hiring the wrong person for the job, and we guarantee it.
What if I find someone I prefer over the candidates you present? Do I have to hire one of your people?
You are under no obligation to hire any of the candidates we send to you. The CTR Group really is the no-risk way to ensure you are seeing the best people for your needs.
What if I really like somebody, but I'm just not sure it's going to work out?
The CTR group provides options which make it easier for you to gain confidence in your hiring decision. GUARANTEE Because we represent only the most qualified candidates for your review, we have confidence that each will meet your expectations. However, if an employee, whom we have placed, leaves for any reason before ninety (90) days, CTR group will replace the employee without fee. WARRANTY Employers have the option to purchase our 365-day warranty any time before the first day of employment. The cost of this extended warranty is ten-percent (10%) of the employee's first-year salary.
Why should I use a service like the CTR group instead of just running an ad in the paper or on the Internet?
When you are ready to hire, CTR Group makes it simple, fast, and affordable. You Get the Best Person for the Job We extend your horizon of prospective candidates to include many quality candidates you may otherwise have never considered. We eliminate the challenge of getting your ad noticed by the right person. You Realize Savings CTR Group saves you time by filtering your applicant pool for you. Say good-bye to pouring through piles of resumes or wasting your time in interviews with applicants who clearly do not match your needs. You can go about your real job while focusing only on candidates that have been screened, tested, and referred to meet your criteria.
What is the process and timeline for presenting quality candidates?
After reviewing your job order and receiving approval to work on your behalf, we: post the position internally; search our candidate database, make inquiries throughout our extensive candidate referral network, and apply proprietary methods of candidate mining. Often, we can provide resumes from our pre-screened associates list for your review immediately. Otherwise, we deliver qualified, interested candidates as soon as we fully screen them. Requirements that are more complex may entail additional time. We typically complete exclusive assignments in 3 to 4 weeks. In any case, you may expect progress reports on a regular basis.
How do we get started? I need candidates now!
Send us your position requirements or direct us to a job posting on your corporate website. A Professional Recruiter will review your job description and contact you to discuss strategies. You can send your job specification via e-mail or fax. There is no cost or obligation for this review. We wait for your approval before we get started. Once we begin, you can expect regular contact, updating you on our progress toward locating your best possible candidates. Get in touch with us via phone or email. We can also schedule a meeting at your office to discuss your hiring needs in person. Thank you for your professional consideration.
What does the CTR group's service cost?
Nothing. Nada. Zilch. NO FEES to candidates—ever.
Don't you get what you pay for?
Yes, and you get that for which another has paid also—please, read on.
How does the CTR group make money?
The companies for whom you work pay CTR for our services. Most find our services more economical than using their internal human resources department.
If companies pay you, does that mean I could make more money on my own?
No, our fee does not come out of your salary. It is part of other costs employers face when hiring. These include advertising, recruitment, and their employees' time reviewing resumes and interviewing. Employers find the cost of hiring someone ranges from $3-10,000 over and above salary and benefits. Our focus produces economies of scale, so the CTR group can do these things more efficiently than most employers can. These employers pay us for the money and time we save them. In fact, in our experience you would get less money on your own because our professional recruiters act as your personal agent negotiating the highest possible salary.
Aren't all employment services the same?
We certainly do not think so. The CTR group is very different. We are one of the few services who can offer you either temporary or regular placement. However, more than that, we are the placement service that understands that you are every bit as important to our success as the employers. Because employers pay for an agency's services, most agencies view them as the client and you as a commodity. At the CTR group, we know that is just plain wrong. You are a unique individual, and satisfying your needs is just as important as satisfying the needs of the companies that pay us. Our goal is to keep you as a client for life, and as a client, we treat you with the respect you deserve.
What kinds of jobs are available?
Our employer companies have open positions that we are attempting to fill. Every week, we place many of our associates, but that is not the extent of our service. After all, you would probably like to find that dream job. Once we understand your needs, we make every effort to find an opportunity that will satisfy them. This makes us different from the other services out there. Current openings are available on our website-check them regularly.
How much will I make?
That depends on many factors including what you want to do, the marketability of your skills, the region where you live. Your CTR Professional Recruiter can help you evaluate thoroughly your earning potential.
How am I paid?
That depends on the type of placement. If you are hired by one of our employer companies in a regular full-time position (what we call a direct placement), that company provides benefits and paychecks as it would to their other employees. If we place you in a temporary, or temporary-to-hire assignment, you are on the CTR group payroll. Every Friday is payday for the previous week's work. We can mail your check, but recommend direct deposit to your checking account.
What if I want the freedom temporary assignments afford, but I need benefits?
Associates on temporary assignments enjoy the same benefits as our full-time employees. An industry-standard eligibility waiting period applies to each benefit:
- Group Health Plan (Medical and Dental)
- Pre-tax Cafeteria Plan (Childcare, Medical, etc.)
- 401k Retirement Account
- Flexible Scheduling
- Paid Vacations