Privacy Policy

Our Commitment to Privacy

To better protect your privacy, we provide this notice explaining CTR Group’s online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, it is available on our homepage and wherever personally identifiable information may be requested. This notice applies to all information collected or submitted on the CTR Group website.

The Information We Collect

When you browse our website, your IP address (the internet address of your computer) is recorded so we may know how you are using our website. Your browser may also automatically provide us with information regarding your computer and operating system. This information is used by CTR Group to monitor and improve our website. This information is not linked back to you as an individual user. On some pages, you can order services, make requests and register to receive materials. The types of personal information collected on these pages are name, address, email, phone, fax and billing information. To tailor our subsequent communications to you and continuously improve our services, we may also ask you to voluntarily provide us with information regarding your personal or professional interests, demographics, experience with our services, and contact preferences.

The Way We Use Information

CTR Group uses this information to better understand your needs and provide you with better service. Specifically, we use your information to help you complete a transaction, communicate back to you, update you on services and benefits, and personalize our website for you. From time to time, we may also use your information to contact you for market research or provide you with information about other CTR Group services we think would be of interest to you. At a minimum, we will always give you the opportunity to opt-out of receiving such direct marketing or market research communications. You may exercise this right to opt-out at any time. We never use or share the personal information you provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

How You Can Correct Your Information

At any time, you may obtain a summary of your personal information on record with CTR Group. You may also request that we dispose of any or all personal information about you, except for personal information we need to complete transactions or maintain proper records of previous transactions. You can help us maintain the accuracy of your information by notifying us of any change to your personal information.

How to Contact Us

If you have questions or concerns about this Privacy Statement, or how we handle your personal information, please contact us at: 757-873-5900. CTR Group welcomes comments and suggestions concerning this Privacy Statement. We are committed to respecting your privacy and protecting your personal information.

Your Acceptance of These Terms

By using CTR Group’s website, you signify your agreement to this Privacy Statement. CTR Group reserves the right to change this Privacy Statement at any time. Any revisions will be posted on this site. Please check this page periodically for changes.

Terms of Use

The services that CTR Group (“CTR”) provides to you (“USER,” “USERS,” “YOU,” or “YOUR”) are subject to the following TERMS OF USE (“TOU”). CTR reserves the right to update the TOU at any time without notice to the USERS. You are solely responsible for your use of our website and for ensuring your use complies fully with the provisions of the TOU. The most current version of the TOU can be reviewed by clicking on the “TERMS OF USE” hypertext link located at the bottom of our web pages.

Service Termination and Service Restrictions

CTR reserves the right, at its sole discretion, to change, limit or discontinue any aspect, content or feature of our website, as well as any aspect pertaining to the use of the site. IF YOU DO NOT AGREE TO THE PROVISIONS OF THIS AGREEMENT OR ARE NOT SATISFIED WITH THE SITE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE YOUR USE OF THE SITE.

Email Policy

CTR Email Services is a permission-based system. USERS may only use these services to send email to recipients who have voluntarily joined these services. The use of CTR Email Services to send unauthorized, unsolicited or unwanted emails is prohibited. If you have received unwanted or unsolicited email sent via our system, please report abuse to The transmission of unsolicited commercial email is expressly forbidden through this system.

Privacy Policy

We record the personally-identifiable and non-personally-identifiable information described above on our website servers and databases. We do not sell, share or rent this information to anyone outside CTR, and access to it is restricted to employees of CTR who have a specific, job-related need for it. In addition, our servers are protected to attempt to prevent unauthorized access by CTR outsiders. Further, CTR reserves the right to disclose any material or information as necessary to satisfy any law, regulation or U.S. federal order. CTR reserves the right to collect, use and distribute demographic data about you and your use of our website in forms that do not identify you individually or reveal your identity.

Content Use Policy

You will use our site and any content, material or information found on our site solely for lawful, non-commercial purposes. You shall not upload to, distribute to or otherwise disseminate through our site any material or information of any kind that is libelous, defamatory, obscene, pornographic, abusive or otherwise violates any law or infringes or violates any rights of any other person or entity, or contains a solicitation of funds, advertising or a solicitation for goods or services. You warrant that any material or information you make available through our site, including, for example, postings to discussion areas and forums, is solely your original work, or you have all necessary rights to make the material or information of any other person or entity available on our website. You will be solely responsible for the content of any material or information you make available through the site. You will also be liable for any damage resulting from making any material or information available through the site. By making any material or information available through our site, you automatically grant to CTR a worldwide, royalty-free, perpetual, irrevocable and non-exclusive right and license to use, reproduce, modify, adapt, publish, translate, distribute and sublicense any such material or information (in whole or in part) and/or incorporate it in other works regardless of form, media or technology. By making any material or information available through our website, you also grant to USERS, other than yourself, the right and license to access, view, store or reproduce your material and information for that USER’s personal use. CTR has no obligation to, and does not and cannot, review every item of material or information you and USERS other than yourself made available through the site, and CTR is not responsible for any content of this material or information. However, CTR reserves the right to delete, move or edit any material or information that it deems, in its sole discretion, unacceptable, libelous, defamatory, obscene, pornographic, abusive or otherwise in violation of any law or that infringes or violates any rights of any other person or entity.

Warranty Policy

Any use of this site will be at the USERS’ sole risk. CTR assumes no liability whatsoever as a result of your use of these services, and makes no representation as to the capability, quality, performance or suitability of the services for use with any other software or for any other purpose whatever. THE SERVICES ARE PROVIDED WITHOUT ANY WARRANTY, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, SATISFACTORY QUALITY, TITLE AND NON-INFRINGEMENT. Accuracy and reliability of the delivery systems is NOT the responsibility of CTR. ALL STANDARD DISCLAIMERS APPLY. These services are for the sole use of authorized USERS who have agreed to abide by the TOU. Opinions or statements expressed are not necessarily the opinions or statements of CTR.